Returns and Refunds

A return request of an UNOPENED product must be made within 24 hours of receiving your shipment.  Note that all returned products will be subject to a 20% restocking fee plus a $15.00 return shipment fee.

Products that have been opened are NOT eligible for a return. 

A damaged package request and picture evidence of damaged items must be made within 24 hours of receiving your ‘shipment delivered’ email notification.  Note that damaged products must be returned to us in order to receive a refund.

A missing package request must be made within 14 days of receiving your ‘shipping confirmation’ email